Cancellation Policy

Can I cancel my order after it's been placed?

Because our window shades are custom made to your exact specifications, they cannot be resold. For this reason, we ask that you carefully review your order before finalizing your purchase.
Orders can be cancelled for a full refund within 12 business hours of payment confirmation or before the order has shipped, whichever comes first.
Once your order has been shipped, you will receive a notification with the carrier name and tracking number.
Please note: Cancellations are not accepted after an order has been shipped.